Privacy Policy

Effective Date: 28th August, 2025

Last Updated: 28th August, 2025


MHLUXEBEAUTY (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you shop with us through our online store powered by HitPay at https://mhluxebeauty.co


1. Information We Collect

We may collect the following personal information when you interact with our store:

  1. Personal Identification Information: Name, email address, phone number, shipping and billing address.
  2. Order Information: Items purchased, order history, and delivery details.
  3. Payment Information: Credit/debit card details, e-wallet, or online banking information (processed securely via HitPay and its payment partners).
  4. Technical Data: IP address, browser type, device information, cookies, and analytics provided by HitPay.


2. How We Use Your Information

We use your information for purposes including:

  1. To process and fulfil your orders.
  2. To send order confirmations, invoices, and shipping updates.
  3. To improve our products, services, and customer experience.
  4. To provide customer support and respond to inquiries.
  5. To send promotions and marketing (only with your consent).
  6. To comply with legal, regulatory, or tax requirements.


3. Payment Processing

All payments are processed securely by HitPay and its integrated payment partners (including Visa, Mastercard, FPX, GrabPay, Atome, ShopeePay, PayNow and others).

👉 We do not store or have access to your credit card, debit card, or e-wallet details.

👉 For more details, please refer to HitPay’s Privacy Policy


4. Sharing of Information

We do not sell or rent your personal data. However, we may share your information with:

  1. Service Providers: Delivery companies, payment processors, and IT service providers.
  2. Legal Compliance: When required by law or to protect our legal rights.
  3. Business Transfers: In the event of a merger, acquisition, or sale of assets.


5. Cookies and Tracking

Our store is hosted on HitPay, which may use cookies and tracking technologies to:

  1. Enable core site functionality (cart, checkout, login).
  2. Improve site performance and user experience.
  3. Analyze website traffic and customer behavior.

You may disable cookies in your browser settings, but some features of our store may not function properly.


6. Data Security

We implement reasonable technical and organizational measures to protect your personal data. Payment information is encrypted and processed securely by HitPay.


7. Your Rights

You may request to:

  1. Access or obtain a copy of your personal information.
  2. Correct inaccurate or outdated data.
  3. Request deletion of your data, subject to legal obligations.
  4. Withdraw consent for marketing emails at any time.

To exercise these rights, please contact us at: [mhluxebeauty.co@gmail.com]


8. Data Retention

We will retain your data as long as necessary to fulfil your orders and comply with legal obligations (e.g., tax and accounting).


9. Third-Party Links

Our store may contain links to third-party websites. We are not responsible for their privacy practices.


10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the “Last Updated” date.